Privacy policy

Data collection

If you have questions about how we handle your data, reach out directly. We maintain a dedicated privacy team ready to address your concerns. You can request information about your data, ask us to correct something, or discuss your privacy rights. We respond to all inquiries promptly and thoroughly. Your questions matter, and we take them seriously.

When you use Tribal, we gather information necessary to make the platform work. This includes account details, usage patterns, and technical data about how you interact with our decision detection and drift prevention tools. We track which features you use, how often you access them, and what decisions you capture. This helps us understand where teams find value and where we can improve.

We also collect information from your browser and device. This covers IP addresses, device type, operating system, and browser details. Cookies and similar tracking technologies help us remember your preferences and keep you logged in. Some of this data is essential for security, while other pieces help us optimize your experience.

You can opt out of non-essential communications at any time. You have the right to lodge complaints with relevant data protection authorities. We won't discriminate against you for exercising these rights. We'll respond to requests within the timeframes required by law. Your privacy preferences are yours to set and change whenever you need to.

How we use it

You have the right to access, correct, or delete your personal data. You can request a copy of everything we hold about you. If you find information that's inaccurate, we'll fix it. You can withdraw consent for certain uses of your data, and we'll respect that choice. You have the right to data portability, meaning we can transfer your information to another service if you choose to leave.

Your data powers the core functions of Tribal. We use it to detect decisions as they happen, verify them in-flow, and prevent silent misalignment across your technology team. The information you provide helps us build better algorithms and improve our lineage tracking capabilities. We analyze usage patterns to identify which decision types matter most to teams like yours.

Your rights

We never sell your data to third parties. We don't use it for marketing purposes beyond sending you updates about Tribal features and improvements. When we work with service providers, they're bound by strict confidentiality agreements. Your data remains yours, and we treat it with the respect it deserves.

Your data is stored in secure data centers with physical access controls. We limit employee access to personal information to only those who need it to perform their jobs. All staff members sign confidentiality agreements. We monitor our systems continuously for suspicious activity and respond quickly to any potential threats.

Storage and security

Tribal stores your information on secure servers with encryption both in transit and at rest. We use industry-standard security protocols to protect against unauthorized access. Our infrastructure undergoes regular security audits and penetration testing. We maintain backups to prevent data loss, and we have incident response procedures in place.